Philip Ward

Senior Salesforce Administrator

Philip has managed large-scale Salesforce environments supporting hundreds of users globally, leading administration teams and overseeing change delivery from request through to implementation. He brings a structured, disciplined approach to platform management, combining strong technical capability with a deep understanding of business processes such as quote-to-cash and pipeline management.

His experience includes leading complex data migrations, implementing global process standardisation, improving forecasting accuracy, and enhancing data governance and compliance. He works closely with stakeholders to resolve issues, deliver enhancements, and ensure consistent platform performance across the organisation.

Philip’s focus is on delivering dependable, high-quality platform support that enables organisations to operate efficiently and with confidence in their systems.

Philip is responsible for the day-to-day operation, configuration, and optimisation of Salesforce platforms across Fix Force clients.

With over 18 years of experience delivering enterprise CRM solutions within global organisations, Philip specialises in maintaining platform stability, improving data quality, and supporting scalable business processes. He has extensive experience across Sales Cloud, CPQ, data migration, automation, and integrations, with a strong focus on ensuring systems are reliable, compliant, and aligned to operational needs.

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